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Privacy Policy

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Last updated: March 2026

🔒 Your data stays yours. Always.

We take privacy seriously. Your business data is never shared with third parties and never used to train other clients' AI agents. Each NOVA instance is fully isolated.

1. Information We Collect

2. How We Use Your Data

3. Data Storage & Security

Each client has a dedicated, isolated instance. Your data is stored on servers separate from other clients. We implement industry-standard encryption for data in transit and at rest. Access to your data is restricted to the team members working directly on your account.

4. Data Retention

We retain your data for as long as your account is active. Upon cancellation, you may request a full export of your data. Data is permanently deleted within 30 days of account closure upon request.

5. Third-Party Services

We use Telegram as the primary communication channel. Our AI infrastructure is powered by Anthropic's Claude API (via Claudible). These third-party services have their own privacy policies which govern their data handling.

6. Your Rights

7. Contact

Privacy concerns? Contact us at @willdaolam on Telegram or hello@trolythongminh.io.vn.